Description : Concierge / Mailroom Administrator. Company : Flight Centre Travel Group. Location : Queensland

Job no: 516323
Brand: Flight Centre Travel Group
Work type: Temporary
Location: Queensland
Categories: Operations & Professional Services

Job Purpose

As the Concierge and Mailroom Administrator you will ensure the smooth and efficient operation of the mailroom at Flight Centre’s global head office in South Brisbane.

This includes the professional operation of all front-of-house services and Reception areas, and to provide exceptional customer service to guests, visitors, suppliers and internal staff.

Responsibilities

• Front counter/ reception duties
• Meet and greet all incoming clients and customers
• Training registrations
• Arrange access cards, security passes and induction as required
• Arrange meeting rooms and provide client services in conference centre rooms
• Process ingoing/ outgoing Australia Post mail and deliveries
• Process courier deliveries
• Process express post
• Coordinate staff uniform orders and storage
• Notify staff of deliveries and pick up
• Head office kitchen supplies order and monitor
• Printer/ photocopier/ stationery supplies order and monitor

About You

• Immaculate personal presentation and excellent interpersonal communication skills, both written and verbal
• Minimum 2 years’ experience in a customer-facing administration role
• High level customer service focus
• A team player who also has the ability to work autonomously
• Proficient in Microsoft Office Suite and email
• Strong organisational skills with high attention to detail
• Uses initiative

Core Hours: 7:30 am to 2:00 pm, Mon/Thu/Fri or Tues/Thu

Casual Rate: $30.58 per hour